Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Ball

Teresa Ball

June 11, 2026

5  out of  5
rating by Teresa Ball
"Teresa did a great job getting us the car insurance we needed….. Thank you so much"
We responded:
"Thank you for the wonderful review! Teresa truly enjoys helping clients find the right coverage, and we’re happy she made the process easy for you. Thanks again for choosing us!"
Profile photo of Travis Allen

Travis Allen

June 10, 2026

5  out of  5
rating by Travis Allen
"Teresa was very friendly, patient, and best of all- saved me money on home and auto insurance!"
We responded:
"Thank you for your kind review! We’re glad Teresa was friendly and patient—and especially happy we could help you save on your home and auto insurance!"
Profile photo of Teresa Mason

Teresa Mason

June 9, 2026

5  out of  5
rating by Teresa Mason
"Reader's Choice 6 years in a row!!!"
We responded:
"Thanks for the 5 star review! Please let us know if we can assist in any way! 😉"
Profile photo of Chase Hickey

Chase Hickey

June 9, 2026

5  out of  5
rating by Chase Hickey
"Teresa is very helpful and easy to work with!"
We responded:
"Thank you for your kind review! We’re thrilled to hear that Teresa was helpful and easy to work with. We truly appreciate your trust and the opportunity to serve you!"
Profile photo of Hayden Mathews

Hayden Mathews

June 9, 2026

5  out of  5
rating by Hayden Mathews
"Teresa Mason at Brian Maddox State Farm Insurance has truly done an amazing job. She has gone the extra mile to call me several times, making sure we have had great communication. She has been incredibly timely with answers to the hundreds of questions that I have had. I am in a period of life with many transitions — new cars and a new house — and she made the transition for me easy. Teresa also helped accommodate my budget while making sure I was still securely insured. Thank you Teresa for all the hard work!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Teresa went above and beyond to keep you informed, responsive, and supported throughout your many transitions. It’s great that she was able to help make the process of your new cars and new house feel easy, while also working with your budget and ensuring you remained securely insured. We truly appreciate your trust—thank you again for the kind words!"
Profile photo of Donene Levine

Donene Levine

June 8, 2026

5  out of  5
rating by Donene Levine
"Very friendly and great at her job...I will be telling my family and friend about state Fram and the great friendly people. Thank you for the great help."
We responded:
"Thank you for your kind words! We’re happy you had a great experience and that you felt supported throughout the process. Your recommendation means a lot to us—thanks again!"
Profile photo of Frankie Feltrop

Frankie Feltrop

June 5, 2026

5  out of  5
rating by Frankie Feltrop
"Mrs. Leslie was great to work with. She worked quickly to get me a quote and set up for my new insurance."
We responded:
"Thank you so much for the wonderful review! We’re delighted to hear Leslie has been great to work with and very helpful. We truly appreciate your support!"
Profile photo of Gary Carter

Gary Carter

June 4, 2026

5  out of  5
rating by Gary Carter
"Hailey was extremely helpful when I called. I appreciate great service!"
We responded:
"Thank you for the great review! We’re happy Hailey has been helpful every time you’ve called. We appreciate your feedback!"
Profile photo of Chris Neal

Chris Neal

June 4, 2026

5  out of  5
rating by Chris Neal
"Melissa Reynolds is awesome"
We responded:
"Thanks for the kind words! We’re thrilled that you had a great experience with Melissa. We appreciate you!"
Profile photo of Jonathan Kulik

Jonathan Kulik

June 2, 2026

5  out of  5
rating by Jonathan Kulik
"I was able to work with Teresa and let me say I was extremely happy with her, she made good suggestions and ended up getting me more coverage for 1/3rd of what I was paying. Seriously 1/3rd… Strongly suggest this agency in my opinion based on past experiences it’s awesome that they have an office, they don’t send you to an answering service that takes you 30 minutes just to talk to a human. Instead you get a human right away and they awesome like Teresa."
We responded:
"Thank you for taking the time to leave this review! We’re thrilled to hear Teresa provided such helpful guidance and that you were able to get more coverage for about 1/3 of what you were paying—that’s fantastic! We also appreciate your note about calling and getting a real person right away. Reviews like this mean a lot to our team. Thank you for strongly recommending our agency! We appreciate your business!"
Profile photo of Aaron King

Aaron King

June 2, 2026

5  out of  5
rating by Aaron King
"Mrs. Melissa has allways done me right and is a great help for any questions I have"
We responded:
"Thank you for the 5 star review! We’re so glad Melissa has always taken care of you and has been a great help with any questions you have. We truly appreciate your trust and your business!"
Profile photo of Candace Anselmi

Candace Anselmi

June 2, 2026

5  out of  5
rating by Candace Anselmi
"Melissa is always so friendly, kind, and helpful! We love doing business with Brian Maddox State Farm and we especially love working with Melissa."
We responded:
"Thank you for the kind review! We’re grateful you enjoy doing business with us, and we’re especially happy to hear how much you’ve enjoyed working with Melissa. We’ll be sure to share your compliments with her!"
Profile photo of shannon simkins

shannon simkins

June 1, 2026

5  out of  5
rating by shannon simkins
"Great place to do business with. Melissa is excellent! Super helpful with anything I have ever needed."
We responded:
"Thank you for taking the time to leave such a positive review! We love hearing that Melissa has been excellent and super helpful with everything you’ve needed. We appreciate your business!"
Profile photo of Ladonna Henry

Ladonna Henry

June 1, 2026

5  out of  5
rating by Ladonna Henry
"I’ve been with Brian Maddox for over 30:years. His staff goes above and beyond any team out there . I recently called and spoke with Hailey Heaton, she quickly solved my problem and reassured me “ all is taken care of”. You just can’t get better service than that!"
We responded:
"Thank you for the amazing review and for being with us for over 30 years! We’re honored to serve you. We’ll definitely share your feedback with Hailey—she’ll love hearing that her help made a difference. Thanks again for your trust and support!"
Profile photo of Kelly Fulks

Kelly Fulks

June 1, 2026

5  out of  5
rating by Kelly Fulks
"Melissa is always the one that makes my life easier. She has always helped me when life is heck and I’m falling behind. I don’t know what I would do without such a wonderful person in my life of chaos"
We responded:
"Thank you for the kind review! We’re so happy to hear Melissa has been there to make things easier for you, especially when life gets busy and overwhelming. We truly appreciate your trust in Brian Maddox State Farm, and we’ll be sure to share your feedback with Melissa!"
Profile photo of Gracie Allen

Gracie Allen

June 1, 2026

5  out of  5
rating by Gracie Allen
"Melissa is amazing and wonderful to work with. She is patient with you, explains things thoroughly, and very willing to help you. I couldn't say enough good things about her!"
We responded:
"Thank you for the kind review! We’re happy Melissa was able to provide such a great experience for you. We truly appreciate your support! "
Profile photo of Margaret Hudgens

Margaret Hudgens

June 1, 2026

5  out of  5
rating by Margaret Hudgens
"Hailey Heaton done a perfect job with helping us"
We responded:
"Thank you for the wonderful review! We’re thrilled Hailey did a perfect job helping you!"
Profile photo of Patti Stevens

Patti Stevens

May 27, 2026

5  out of  5
rating by Patti Stevens
"Hailey was super helpful, kind, and professional when I called. I appreciate that level of customer service!"
We responded:
"Hi Patti, thank you so much for your kind review! We’re glad Hailey was able to help and that you felt taken care of. We truly appreciate your business!"
Profile photo of lisa edelhuber

lisa edelhuber

May 20, 2026

5  out of  5
rating by lisa edelhuber
"Teresa was very friendly & helpful in giving a quote on our homeowners insurance as well as setting up our car insurance."
We responded:
"Thank you for your wonderful review! We’re so glad Teresa was friendly and helpful—especially with your homeowners insurance quote and getting your car insurance set up. We truly appreciate your trust and are here whenever you need anything. Thanks for the 5 star rating!"
Profile photo of Bailey Burton

Bailey Burton

May 20, 2026

5  out of  5
rating by Bailey Burton
"Teresa with Brian Maddox helped me through the process of getting auto insurance. She was very friendly, knowledgeable and helpful. I recommend her to anyone who needs help with auto, home, life or business insurance. Very nice woman!"
We responded:
"Thank you so much for your great review! We’re thrilled to hear that Teresa guided you through the process of getting your auto insurance and that you found them friendly, knowledgeable, and helpful. We truly appreciate your recommendation—and we’re always here when you need help with auto, home, life, or business insurance."
Profile photo of John McLawhorn

John McLawhorn

May 20, 2026

5  out of  5
rating by John McLawhorn
"Teresa Mason took the time to explain my new policy, bundle my home and auto and saved me a great deal of money. I really appreciate it."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Teresa was able to take the time to explain your new policy and help you save by bundling your home and auto insurance. We truly appreciate your trust and look forward to continuing to serve you! Thanks for the 5 star review!"
Profile photo of Alicia Jackson

Alicia Jackson

May 15, 2026

5  out of  5
rating by Alicia Jackson
"Melissa was great helping us with options to get our car insurance down."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Melissa was able to help you explore options to lower your car insurance. If you ever need further assistance, we’re here to help! We appreciate your business and the 5 star rating!"
Profile photo of Anita Varnell

Anita Varnell

May 13, 2026

5  out of  5
rating by Anita Varnell
"Melissa Reynolds is a very great agent she is always there for my family and me would not go anywhere else but her !!!❤️"
We responded:
"Thank you for your heartfelt review! We're so glad to hear that Melissa has been a reliable and trusted agent for you and your family. Your loyalty means the world to us, and we'll make sure Melissa knows how much you appreciate her support. We're always here for you whenever you need us!"
Profile photo of Jennifer Greer

Jennifer Greer

May 13, 2026

5  out of  5
rating by Jennifer Greer
"She was very helpful"
We responded:
"Hey Jennifer, thanks for taking the time to provide us with your feedback! Thanks for being such a loyal customer and the 5 star review!"
Profile photo of Denise Fortin

Denise Fortin

May 9, 2026

5  out of  5
rating by Denise Fortin
"Melissa is great to work with. We have competitive prices for all of our insurance needs including two vehicles, a motorcycle, 3 trailers and home insurance. Her service is way above normal and adding an extra star!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Melissa provided you with exceptional service and competitive pricing across all your insurance needs. Your kind words and the extra star truly mean a lot to us. We look forward to continuing to serve you and your vehicles, trailers, and home insurance needs!"