State Farm® Insurance Agent Brian Maddox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alvaro Díaz
November 18, 2025
"State Farm takes good care of our policies! Thank you Peggy Sullivan!"
bmwdave44
November 18, 2025
"Melissa Reynolds Has a Great attention to detail. She always is super helpful and prepared to handle all of my insurance needs. I love her proactive approach!"
Mandy Taylor
November 18, 2025
"Recently made a claim at Brian Maddox State Farm. Thankful for Peggy Sullivan who was a big help."
"I'm so glad to hear about your positive experience with Peggy! We appreciate your loyalty to our agency and to State Farm! "
james simkins
November 17, 2025
"They’re great"
"Thank you James! Our team strives to live up to our "good neighbor" reputation every day! We appreciate you and thanks for the 5 star review!"
Cheyenne Kennedy
November 12, 2025
"Melissa was excellent to work with. She was very informative and patient with the problems that we ran into."
"Thank you so much for the review Cheyenne! I'm so glad that Melissa was able to help you! Our agency strives to provide our customers with the best experience possible! We appreciate your business and the 5 star rating!"
Donna Chandler
November 12, 2025
"Brian Maddox-State Farm Insurance is a good insurance agency. Anytime I need service or assistance, Melissa Reynolds is always willing and able to take care of my need."
"Thank you Donna for the kind remarks about our agency and your experience with Melissa! We appreciate your business and taking the time to provide us with feedback! Thank you for the 5 star review!"
Christina Richey
November 10, 2025
"I really appreciate Melissa for helping me with my insurance."
"Thank you for taking the time to review our agency Christina! We love helping our customer and making sure they are taken care of. We appreciate your business!"
Melissa Blood
November 10, 2025
"I would just like to say that I was very impressed with the way Teresa Mason handled all my insurance business. It was so pleasant and easy, you don’t find that just anywhere. I am so thankful that I have made the move to State Farm and that Teresa Mason is handling all my insurance needs. All I have to do is ask her to do something for me and she gets it done. What an amazing asset to your company."
"We are so thrilled that you had such an amazing experience with Teresa at our office! Thank you for choosing State Farm and we look forward to serving you! We appreciate the 5 star review!"
Janell Moise
November 6, 2025
"Can’t share enough of how pleasant and easy moving our stuff to State Farm has been! MELISSA REYNOLDS at Brian Maddox’s office is WONDERFUL! If you need someone who is knowledgeable, friendly, personable & efficient then you need to contact her! She took her time with us and was extremely patient while we got everything tweaked how we needed. 100/100 recommend this office. I can call or email her at anytime and she will get me whatever is needed."
"So wonderful to hear of your postive experience in our office with Melissa! We look forward to taking care of you and your family!!"
mike roetzel
November 6, 2025
"Melissa Reynolds is the best in the business! She goes above and beyond for her customers! I have had state farm insurance since 1991."
"Thank you for your loyalty Mike! We appreciate your continued trust in our agency and State Farm!"
Jim Shelton
November 5, 2025
"Asked for detailed quotes. They were provided in a timely manner. Compared with other quotes and chose State Farm. Went to the office to get coverage. Quick and smooth."
"So glad that Teresa was able to to get your insurance switched over to State Farm. We look forward to taking care of you! Thanks for the 5⭐️ review!"
Danny Spears
November 5, 2025
"Ms.pegge did an outstanding job today I got all my questions answered. Great visit."
"Thanks for the kind words Danny! We appreciate you! Thank you for the 5⭐️ rating!"
Rachel Hastings
November 5, 2025
"Melissa Reynolds is the best, always helpful and goes above and beyond for my family."
"Thank you, Rachel! I'm so happy to know you've been with us for several years and that Melissa has been your go-to for any questions. She truly does an outstanding job! We're here for any future needs you may have."
Teresa Pratt
November 5, 2025
"Melissa Reynolds went far above to help me, anytime I needed her she was there and one of the sweetest ladies in the office, and Brian Maddox I will always use your services mainly because of pricing and I feel comfortable at your office but some how Melissa Reynolds makes me feel special."
"We appreciate you Teresa and thank you for allowing us to take care of you! We are so thankful for your loyalty to our team and to Star Farm! "
Ellis Rampy
November 5, 2025
"Melissa and the State Farm team are fantastic to work with! It’s always an easy experience with great communication. Can’t recommend them enough!"
"Thanks for the 5 ⭐️ rating Ellis! We are so glad you have a great experience with our team! We appreciate you!"
Randy English
November 5, 2025
"Melissa and Peggy were very helpful with our bond insurance. We highly recommend paying them a visit."
"Thank you for the kind words Randy! We appreciate your positive feedback and the 5 ⭐️ rating! Thanks for the recommendation!"
Mickayla Crisler
November 5, 2025
"State Farm has always handled all business I’ve bright them exquisitely. I always call for Melissa Reynolds specifically by name, she’s the girl that keeps me taken care of!!"
"Thank you Mickayla for the 5 ⭐️ review! We appreciate your business!"
Tommy Whittington
October 29, 2025
"Peggy has always has took care of the problem with insurance, great service!!!!"
"Thanks Tommy! We appreciate your business and continued trust in our agency!"
Devin Ramer
October 29, 2025
"I recently had a car accident and Melissa Reynolds made the whole claims process go smoothly. Great representative and great service. Thank you Melissa"
"Thank you so much Devin for your kind words and 5 star rating! We’re thrilled to hear that your claim experience was smooth and satisfactory. Providing excellent service and support to our clients is our top priority, and your feedback means a lot to our team. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
Tori Edwards
October 21, 2025
"Every single time my husband goes in this place they set our insurance at one thing and then the next month it shoots up to something else. These people con you with a good price to reel you in then jack the price. Every person in the place will tell you something different. No integrity. We will never use them again and we can’t wait to switch from these liars."
"Hey Tori, I'm sorry to hear about your experience but I think you may have us mistaken with another office. We have looked in several different places and do not show you as a customer with our agency. It is possible that you are with another agent in town. There are 5 agents in our town. I'd be happy to discuss this with you and see where your current insurance policies are. My team and I go above and beyond to help our customers and get their questions answered. In fact, we were just voted Best Insurance Agency in Searcy for the 6th year in a row. Please give me a call to discuss. Thanks! * NOTICE: THIS REVIEW HAS BEEN REPORTED TO GOOGLE *"
Denisse Robertson
October 11, 2025
"Came in looking for home insurance for my new house and left so relieved and satisfied with the insurance quote I received. Melissa was so down to earth and very knowledgeable. I look forward to continuing business with them."
"We are so glad you had a great experience with our team! Thank you for choosing State Farm and our agency!"
Gina Smith
August 12, 2025
"I absolutely love Melissa Reynolds!!!! She works so hard for my family on our life, home and auto insurances. Her attitude is amazing and she makes me feel comfortable asking all my crazy questions. She makes me feel more like family than a customer."
"Thanks so much for the 5 star review Gina! Melissa loves taking care of our customers! We appreciate your business!"
Steven Robinson
July 29, 2025
"Teresa was great. She was friendly and got me a good quote fast."
"Thank you for your review, Steven! I'm happy to hear that Teresa provided you with friendly and efficient service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Mary Griffith
July 23, 2025
"I hate to see Peggy leave. We've been with her for a long time."
"Thank you for your feedback, Mary. I understand how much Peggy meant to you and many of our customers. We're committed to maintaining the same level of service and support you’ve come to expect. If there's anything you need, feel free to reach out!"
Buzz Boozy
July 21, 2025
"Best insurance company and staff in town"
"Buzz, thank you for your fantastic feedback! I'm happy to know you consider us the best in town. Our team is dedicated to providing top-notch service, and your words mean a lot to us. Let us know if there's anything else we can do for you!"