State Farm® Insurance Agent Brian Maddox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Norm Stone
July 15, 2026
"Leslie did a great job reviewing our Homeowners and Auto Insurance policies during our renewal meeting. We are now considering a policy covering jewelry and collectibles we own."
"Hi Norm! Thank you for the great review! We’re so glad Leslie did an excellent job reviewing your homeowners and auto policies during your renewal meeting. We also love hearing that you’re considering adding coverage for your jewelry and collectibles! We're thankful for your business!"
Walter Spell
July 15, 2026
"Haley helped me correct a problem with my autopay to State Farm. She was very efficient and walked me through the process to get the problem corrected."
"Walter, thank you for the kind words! We’re so glad Hailey was able to help you correct the autopay issue—and that she was efficient and took the time to walk you through the process.
It looks like the star rating may not match your experience (your comments are all positive!). If you meant to leave a higher star rating, we’d truly appreciate if you could edit the review to reflect that. Either way, we’re thankful for your business!"
Zelda McMurtry
July 15, 2026
"Working with Hailey was easy because she is so dedicated and helpful. My needs were met not only with speed but with kindness and thoughtfulness. I appreciate her so much."
"Thank you so much for the wonderful review! We’re happy to hear that working with Hailey was easy and that she was dedicated, helpful, and met your needs with both speed and kindness. Your appreciation truly means a lot—we’ll be sure to share your kind words with Hailey! We truly appreciate your trust. If you ever need anything, we’re here for you!"
Chelsya “Chelsya Knoernschild” Welihindha
July 15, 2026
"Leslie has been great to work with—She’s prompt, professional & warm!"
"Thank you for taking the time to leave a kind review. We’re thrilled to hear that Leslie was prompt, professional, and warm—she truly appreciates it! We’re grateful you chose to work with us!"
Nic Hermann
July 15, 2026
"Had a great experience getting my insurance set up with Teresa!"
"Thank you for your kind review! We're so glad to hear you had a great experience getting your insurance set up with Teresa. We appreciate you choosing us and look forward to being here whenever you need us!"
Madison House
July 14, 2026
"Teresa was great to work with! She was able to give me a quote that was much cheaper than the company i was using. She answered all my questions and made switching to State Farm easy. No pressure!"
"Thank you for taking the time to write such a kind review! 😊 We’re really glad Teresa could help you find a quote that fit your needs and answered all your questions—making the switch to State Farm simple and stress-free! We truly appreciate your trust. If you ever need anything, we’re here for you!"
Chris Bolles
July 14, 2026
"Hailey was great and took care of my questions quickly and efficiently. She is a real asset to your company."
"Thank you so much for your thoughtful review! We're glad to hear that Hailey was able to answer your questions quickly and efficiently. Your kind words mean a great deal, and we appreciate you trusting us with your insurance needs!"
Jonathan Guntharp
July 13, 2026
"Hallie was very helpful and very nice"
"Thank you for your kind review! We're so glad to hear that Hailey made your experience a great one. We're grateful you took the time to recognize her, and we appreciate your support! We look forward to assisting you again whenever you need us!
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Russell Maile
July 10, 2026
"The team that works at this office is outstanding! They have great attitudes, are warm and friendly, and get things done quickly."
"Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing friendly, efficient service is what we strive for every day, and your feedback means the world to us! We truly appreciate your support!
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Kimberly P
July 7, 2026
"I always have a great experience here. The staff is so friendly and helpful, especially Melissa. She has helped me many times. Keep up the good work!!"
"Thank you for the wonderful review! We’re thrilled to hear you always have a great experience with us. We’ll be sure to pass along your kind words to Melissa—she’ll truly appreciate it. Thanks again for choosing us, and we look forward to helping you again soon!"
Billy Stair
July 7, 2026
"I have been a State Farm customer for 45 years and Brian and his team are the best I have been with!!!! Melissa is awesome and takes care of any issues I may have....Make them your agent NOW!!!"
"Thank you for your loyalty to State Farm and for taking the time to leave a review! We’re happy to hear that we have provided exceptional service, and that Melissa has been able to promptly help with any issues. We appreciate you and look forward to continuing to serve you!"
Larron
July 7, 2026
"Melissa Reynolds has been a tremendous help for me!"
"Thanks for the great review! We're so glad Melissa could help you. We truly appreciate your support!"
Shannon Magill
July 6, 2026
"I called with a question about how much my vehicle insurance would go up and Hailey was very good at helping to answer my question."
"Thank you for the review! We’re glad Hailey was able to help answer your question and provide the information you needed. We truly appreciate your business!"
Sherry McCosh
July 2, 2026
"Hailee was very quick to respond to my phone call and answered all.my questions and helped me get things done."
"Thank you for your kind review! We’re so glad Hailey was quick to respond, answered all your questions, and helped you get everything taken care of!"
Melissa Gray
July 2, 2026
"Melissa Reynolds is amazing!! She worked with me back-and-forth. I felt like I drove her crazy. She just kept saying that’s my job. I highly recommend calling her to check rates. She’s always so helpful, friendly and patient. If I could give 10 stars I would."
"Thank you for the amazing review! We’re thrilled to hear that Melissa went above and beyond—especially with all the back-and-forth—to help you feel confident and find the right rates!"
Regina Mason
July 2, 2026
"Melissa has always been so helpful and sweet! Love this location!"
"Thank you for the kind words! We’re thrilled to hear Melissa has consistently been helpful and sweet, and that you love our location. We appreciate your support!"
AbiGrace Hefner
July 1, 2026
"I worked with Melissa Reynolds to add a new vehicle to my insurance, and she was wonderful! She's always so helpful and patient."
"Thanks for the kind review! We’re so glad Melissa was able to help you add a new vehicle and made the process smooth. We really appreciate your trust in State Farm!"
Alexis Needham
July 1, 2026
"Melissa reynolds was the absolute best! She was super fast and got me the best rates ever!! Thank you so much State Farm and Melissa❤️"
"Thanks for the wonderful review! We’re thrilled to hear Melissa was able to get you great rates quickly. We truly appreciate your trust in State Farm!"
austin larkins
June 19, 2026
"Really good service Hailey was amazing by helping me with the State Farm app"
"We truly appreciate your review and kind words. It’s great to hear Hailey was able to assist you with the State Farm app and provide excellent service. Thank you for choosing us!"
Brenda Ayers
June 15, 2026
"Hailey Heaton has helped us tremendously on several occasions. She has always been very friendly, knowledgeable and quick sending info that we requested."
"Thank you for the wonderful review! Hailey truly takes pride in providing excellent service, and we’re so glad she’s been able to help you on multiple occasions. We appreciate you taking the time to share your experience!"
Teresa Ball
June 11, 2026
"Teresa did a great job getting us the car insurance we needed….. Thank you so much"
"Thank you for the wonderful review! Teresa truly enjoys helping clients find the right coverage, and we’re happy she made the process easy for you. Thanks again for choosing us!"
Travis Allen
June 10, 2026
"Teresa was very friendly, patient, and best of all- saved me money on home and auto insurance!"
"Thank you for your kind review! We’re glad Teresa was friendly and patient—and especially happy we could help you save on your home and auto insurance!"
Teresa Mason
June 9, 2026
"Reader's Choice 6 years in a row!!!"
"Thanks for the 5 star review! Please let us know if we can assist in any way! 😉"
Chase Hickey
June 9, 2026
"Teresa is very helpful and easy to work with!"
"Thank you for your kind review! We’re thrilled to hear that Teresa was helpful and easy to work with. We truly appreciate your trust and the opportunity to serve you!"
Hayden Mathews
June 9, 2026
"Teresa Mason at Brian Maddox State Farm Insurance has truly done an amazing job. She has gone the extra mile to call me several times, making sure we have had great communication. She has been incredibly timely with answers to the hundreds of questions that I have had.
I am in a period of life with many transitions — new cars and a new house — and she made the transition for me easy. Teresa also helped accommodate my budget while making sure I was still securely insured. Thank you Teresa for all the hard work!"
"Thank you for your wonderful review! We’re thrilled to hear that Teresa went above and beyond to keep you informed, responsive, and supported throughout your many transitions. It’s great that she was able to help make the process of your new cars and new house feel easy, while also working with your budget and ensuring you remained securely insured. We truly appreciate your trust—thank you again for the kind words!"