State Farm® Insurance Agent Brian Maddox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandi Taylor
October 9, 2026
"Great service! Way cheaper for me than the other places I checked out. I have had several things happen to my 2 vehicles and state Farm has always been right on top of it to help me out as quickly as possible.
Update here! Wanted to also this week give a shout out to Hayley who has been a tremendous help to me TWICE this week. She has been quick to get my problems fixed up and is always friendly! Thank yall!!"
"Thank you for the kind words and for trusting us with your vehicles! We’re glad we’ve been able to help when you needed us. We’ll be sure to share your shout-out with Hailey—she’ll be thrilled to hear how much you appreciated her quick, friendly help. Thanks again!"
Elizabeth Sliter
October 8, 2026
"Melissa Reynolds is always very helpful, friendly & knowledgeable. She's always so polite."
"Thank you for your kind words! We’re so glad to hear Melissa is always helpful, friendly, knowledgeable, and polite. We’ll be sure to share your praise with her!"
Jeffery Ciamaricone
October 8, 2026
"I had a wonderful experience thanks to Melissa Reynolds. She took care of everything and was extremely thorough in our care. Thanks Melissa."
"Thank you for sharing your experience! We’re glad Melissa took such great care of you and made sure everything was handled thoroughly. We’ll be sure to pass along your thanks!"
Lisa Estes
October 8, 2026
"Thank you. Hailey."
"Thank you for your 5-Star review! We're glad Hailey was able to be of assistance!"
TONYIA MALCOM
October 7, 2026
"Hallie was awesome always satisfied with the customer services praise god and blessings"
"Thank you for your kind words! Hailey will be glad to hear that you’ve always been satisfied with her customer service. We truly appreciate your support—God bless you, too!"
Taylor Ligon
October 5, 2026
"Brian Maddox and his outstanding staff have saved me hundreds if not thousands since switching. They have always provide quick and efficient responses. As well as maintaining a very professional standard that more company’s and business should practice. Most definitely grateful to be able to business with Brian and his crew!"
"Thank you Taylor for the positive feedback! We appreciate you trusting us with your insurance and being part of our State Farm family! We are always here to help if you need us!"
Deborah Barber
October 1, 2026
"Teresa Mason helped me with auto & renter insurance quotes. I got a great price, she saved me some money, & I’m happy to have coverage with them locally."
"Thank you for sharing your experience! Teresa is dedicated to helping customers get the right coverage at the best price. We’re thrilled you’re happy with your auto and renter’s insurance and that you have the peace of mind that comes with working with a local team!"
Blaise Beckman
September 26, 2026
"Teresa Mason did a great job with our quote."
"Thanks for the wonderful review! We’re glad Teresa did a great job with your quote—we’ll be sure to pass along your kind words."
cody marrs
September 25, 2026
"Teresa is the kindest easiest agent I’ve ever worked with. She’s easy to get ahold of and prompt to get whatever is needed to be done. 10/10 definitely recommend using State Farm Brian Maddox and ask for Teresa!"
"Thank you for the wonderful review! We’re thrilled to hear that Teresa was kind, easy to reach, and prompt in getting everything handled for you. Your 10/10 recommendation means a lot—please don’t hesitate to reach out anytime!"
austin larkins
September 25, 2026
"Really good service Hailey was amazing by helping me with the State Farm app"
"We truly appreciate your review and kind words. It’s great to hear Hailey was able to assist you with the State Farm app and provide excellent service. Thank you for choosing us!"
Kevin DeVos
September 10, 2026
"Request for reimbursement for emergency tire repair service while in Roger’s, AR. Tire wouldn’t hold air, flat tire while in Hampton Inn Hotel parking lot. Great service and Stsye Farm office visit with Hailey was exceptional and she even updated my files while there and helped get reimbursement check while waiting."
"Thank you so much for your kind review! Glad our team could help you! We’re very happy to hear that Hailey provided exceptional support—updating your information while you waited for reimbursement. We truly appreciate your business and your feedback!"
Kaitlyn Williams
September 9, 2026
"Best State Farm team I’ve dealt with, everyone knows there in and outs and they are all so kind, especially Mrs. Melissa Reynolds she’s always been so helpful and very easy to work with!"
"Thanks so much for the 5 star review Kaitlyn! We appreciate you allowing us to take care of your insurance! Welcome to our agency!"
Robert West
September 9, 2026
"Went in to discuss my policies and Chang auto bank draft. Hailey took very good care of my wishes. Great group to work with. Thank you Brian and State Farm for all their help over the years, it is very much appreciated!"
"Thank you for the kind review! We’re happy to hear Hailey provided excellent service while setting up your auto bank draft. We appreciate your trust, and we’re grateful for your continued support!"
brandon haskins
September 9, 2026
"Teresa was hands down the best insurance agent we have EVER dealt with. She broke every thing down for us and explained the coverage on both policies we recieved and the prices we exceptional! We ended up saving well over $2,000 a year by switching to State Farm. If you want to save money and deal with someone who actually cares, call Teresa!!"
"Thank you for your wonderful review! We’re truly glad to hear Teresa was able to clearly explain both policies and help you find great coverage at an amazing price. Saving over $2,000 a year is such a fantastic result—and it means a lot that you felt she genuinely cared. If you ever need anything in the future, we’re here to help!"
Dillon White
September 8, 2026
"Made me feel like I’d been a customer with them for years, very helpful and great customer service!"
"Thank you so much for your kind review! We’re thrilled you felt so welcomed—our goal is to make every customer feel like family. We’re glad you received helpful service, and we really appreciate your support!"
Elaine Berry
September 8, 2026
"Hailey very helpful"
"Thanks for taking the time to leave a nice review! We’re so glad Hailey was able to help—your feedback means a lot!"
Susie Crosby
September 4, 2026
"Melissa was very helpful and was so kind to help me with switching out my insurance from my car to my truck. I needed it done that day and she went above and beyond to get it done for me. I highly recommend her for all your questions and insurance needs!"
"Thank you for your kind review! We’re thrilled to hear that Melissa was able to help you switch your insurance from your car to your truck so quickly—and that she went above and beyond to get it done the same day. We truly appreciate your recommendation and are here whenever you need anything else!"
l c
September 2, 2026
"Melissa with Brian Maddox’s State Farm office helped me with quotes over the phone. I sent pictures via text and she responded very quickly. I already have home and auto with them. I highly recommend this agent , and Melissa. They will take good care of you !"
"Thank you so much for the kind words and 5 star review! I’m so glad we were able to help you get the coverage that you needed. My team and I look forward to taking care of you!"
Madison Van Tassell
September 2, 2026
"Melissa is by far the best agent! She has taken care of my parents and my self for many years and now she’s taking care of my fiance and I! She’s always quick with her responses and helping us out with anything we need! 10/10 recommend!"
"Thank you for taking the time to leave this review! Melissa is passionate about providing great service, and we’re thrilled to hear how well she’s supported you, your parents, and now your fiancé and you. We’re always here if you need anything—thank you again for the recommendation!"
nikkie decker
September 2, 2026
"I had question and Hailey explained it well!"
"Thank you for the 5-star review! We’re glad Hailey was able to help answer your question and explain everything clearly. We appreciate you!"
Angela Yates
September 1, 2026
"Ms. Melissa L. Reynolds has been our agent of contact for many years. Her consistency of work ethic is outstanding! Having someone who knows me by name, and keeps their word, by carrying out what they said they would do, is gold."
"Thank you for your thoughtful review! We’re truly grateful for your long-time trust and for sharing what Melissa means to you. It’s wonderful to hear that her consistency, follow-through, and the personal attention she provides have made such a difference over the years. We’re lucky to have you as a State Farm customer—thank you again!"
T J
September 1, 2026
"Melissa set up a new policy for my mom and did a great job! Thanks so much."
"Thank you for the kind review! We’re happy Melissa was able to help with your mom’s new policy and make the process smooth. We appreciate y'all!"
Terre McCord
September 1, 2026
"I appreciated Hailey's quick response to my call and updating information for me and offering other services if I needed them."
"Thank you so much for your kind review! We’re glad Hailey was quick to respond, helped update your information, and let you know about other services you may need. We truly appreciate you choosing State Farm!"
Tim Moreland
September 1, 2026
"I called this morning and Hailey was most helpful and she explained everything perfectly. Thanks State !Farm"
"Thank you for the 5-star review! We’re glad Hailey was able to help and explain everything clearly when you called this morning. We appreciate your support and are here for you anytime—thanks for choosing State Farm!"
Susan Layrock
September 1, 2026
"Hailey was so kind to explain to me, that this was not a scam that we opened on our phones! She was friendly, and I am so glad that she came to work yesterday!"
"Thank you for the kind review! We’re glad Hailey was able to explain everything clearly and reassure you that these dividend payments are legitimate. It means a lot that you felt supported—our team is grateful you reached out!"