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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dakota Ellis

Dakota Ellis

August 19, 2026

5  out of  5
rating by Dakota Ellis
"Leslie was very helpful in helping us get insurance coverage. We were covered same day with a competive quote. Reccomend!"
We responded:
"Thank you for the great review! We’re thrilled to hear Leslie was able to help you get coverage quickly—and that you were covered the same day with a competitive quote. We truly appreciate your recommendation!"
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Karen Gardener

August 19, 2026

5  out of  5
rating by Karen Gardener
"State Farm in searcy is the go to place for all your insurance needs with Hailey and Brian Maddox very family friendly"
We responded:
"Thank you so much for the wonderful review! We’re so happy to hear you feel confident in choosing State Farm in Searcy—and that Hailey has made it a friendly, family-first experience for you. We truly appreciate your trust and support!"
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Brittany Cook

August 19, 2026

5  out of  5
rating by Brittany Cook
"They were very nice and answered the questions I needed answered!"
We responded:
"Thank you for your kind review! We’re glad we were able to answer the questions you had and that the process was helpful. We appreciate your trust in our team!"
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Nichole Johns

August 15, 2026

5  out of  5
rating by Nichole Johns
"Hailey has helped me multiple times. She is so sweet, helpful, and explains things well. Anytime I have a question or a problem I know i can count on her. Thanks for all you do."
We responded:
"Thank you for your kind review. We’re thrilled to hear Hailey has been able to help you multiple times—and that you feel supported with her friendly attitude and clear explanations. We really appreciate your trust and your recognition of all her hard work. Thanks again!"
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Misty Goss

August 12, 2026

5  out of  5
rating by Misty Goss
"Hailey was fantastic today. She listened to my dilemma and had my issue solved within minutes! Ive been with Brian Maddox's team for years and have always been treated respectfully. They are efficient and reliable! Very happy with this service."
We responded:
"Thank you for your thoughtful review! We’re thrilled to hear Hailey listened to your concerns and had your issue resolved within minutes. It also means a lot to know you’ve been with our team for years and have always felt respected—your continued trust is greatly appreciated. We’ll be sure to share your kind words with Hailey and the team. Thanks again for choosing us!"
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Cody Nation

August 12, 2026

5  out of  5
rating by Cody Nation
"Ms. Melissa made my bond process so much easier"
We responded:
"Thank you for the 5-star review—I'm glad Melissa was able to make your bond process easier. We truly appreciate your feedback!"
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Love Bug

August 12, 2026

5  out of  5
rating by Love Bug
"Melissa was a huge help and was super nice! She explained everything so wonderfully and was just the best! My favorite insurance lady by far!!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear Melissa was a huge help and that she took the time to explain everything clearly. Your kind words truly mean a lot—we’ll be sure to share this with her."
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Audra Chapmon

August 11, 2026

5  out of  5
rating by Audra Chapmon
"Melissa Reynolds is very down to earth and just a genuinely sweet person. Anytime I have ever called needing her to address a problem, she is always very sympathetic and understanding. Melissa always has a cheerful demeanor and never acts like you are bothering her when you call. Excellent work, Melissa!"
We responded:
"Thank you for this wonderful review. We truly appreciate your kind words. It means a lot to know you feel supported, understood, and that Melissa’s cheerful, down-to-earth approach comes through every time you call. We’ll be sure to pass along your feedback—thanks again for recognizing her excellent work!"
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Beverly Lowery

August 11, 2026

5  out of  5
rating by Beverly Lowery
"Hailey,thank you for getting me the information so fast that I was needing. You are awesome!!"
We responded:
"Thank you for your kind review! We're glad Hailey could get you the information quickly and help you out. Thank you for your business!"
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Doyle Patterson

August 5, 2026

5  out of  5
rating by Doyle Patterson
"Ms. Hailey very professional."
We responded:
"Thank you for your 5 star review! We're so glad to hear you had a great experience with Hailey. Providing professional, friendly service is always our goal, and we truly appreciate your support!"
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Renee Fry

August 5, 2026

5  out of  5
rating by Renee Fry
"Hailey is super sweet and very helpful!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Hailey was able to provide helpful service and make your experience a positive one. We truly appreciate your support and are grateful for the opportunity to help with your insurance needs!"
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Paula Ball

August 5, 2026

5  out of  5
rating by Paula Ball
"Brian calls to review our insurance policies to make sure it is still covering our needs. Very please with the services."
We responded:
"Thank you so much for your kind review! We're grateful you took the time to share your experience. Taking time to review your coverage and make sure it still meets your needs is something we truly value. We appreciate your trust, and we're always here whenever you need us!"
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Jennifer Hipp

August 5, 2026

5  out of  5
rating by Jennifer Hipp
"Melissa is so sweet and helpful! She always takes care of us and gets us in and out of the office quickly! We have loved our experience here!"
We responded:
"Thank you for your kind review! We’re thrilled to hear Melissa has been sweet, helpful, and always takes great care of you—especially with making check-ins and visits quick and easy. We truly appreciate your trust and are so happy you’ve loved your experience with us!"
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Rosemary Yancey

August 5, 2026

5  out of  5
rating by Rosemary Yancey
"Melissa is always friendly ,and always does anything she can to help me ! I’m so glad I switched to State Farm!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear Melissa has been friendly and helpful. We truly appreciate your business!"
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Glow Motion Auto Detail

August 5, 2026

5  out of  5
rating by Glow Motion Auto Detail
"Very affordable and honest insurance firm. highly recommend!"
We responded:
"Thank you for the wonderful feedback! We’re committed to providing honest guidance and great value, and it means a lot to hear that you had a positive experience. We appreciate your trust and recommendation!"
Profile photo of Judy Rodgers

Judy Rodgers

August 5, 2026

5  out of  5
rating by Judy Rodgers
"Melissa is awesome to work with ! Very knowledgeable and great asset to the company."
We responded:
"Thank you for the kind words Judy and the 5 star review! We appreciate your business!"
Profile photo of D Wood

D Wood

August 3, 2026

5  out of  5
rating by D Wood
"Arrived early after the first of the month and there were several customers in line already paying for their insurance. I was able to see and experience how efficiently and politely Hailey helped each customer. She is the type of employee that makes it a pleasure to do business with Brian Maddox State Farm."
We responded:
"Thank you for the kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that Hailey was able to help you efficiently and politely, and that you had a great visit with us. We’re grateful to have you as a customer—please don’t hesitate to reach out if we can ever help with anything else!"
Profile photo of Norm Stone

Norm Stone

July 15, 2026

5  out of  5
rating by Norm Stone
"Leslie did a great job reviewing our Homeowners and Auto Insurance policies during our renewal meeting. We are now considering a policy covering jewelry and collectibles we own."
We responded:
"Hi Norm! Thank you for the great review! We’re so glad Leslie did an excellent job reviewing your homeowners and auto policies during your renewal meeting. We also love hearing that you’re considering adding coverage for your jewelry and collectibles! We're thankful for your business!"
Profile photo of Walter Spell

Walter Spell

July 15, 2026

1  out of  5
rating by Walter Spell
"Haley helped me correct a problem with my autopay to State Farm. She was very efficient and walked me through the process to get the problem corrected."
We responded:
"Walter, thank you for the kind words! We’re so glad Hailey was able to help you correct the autopay issue—and that she was efficient and took the time to walk you through the process.

It looks like the star rating may not match your experience (your comments are all positive!). If you meant to leave a higher star rating, we’d truly appreciate if you could edit the review to reflect that. Either way, we’re thankful for your business!

Edit: I talked with Hailey and she showed me your message about the 1-star review being a mistake. No worries! If you're able to edit the review, we would really appreciate it! Thanks!"
Profile photo of Zelda McMurtry

Zelda McMurtry

July 15, 2026

5  out of  5
rating by Zelda McMurtry
"Working with Hailey was easy because she is so dedicated and helpful. My needs were met not only with speed but with kindness and thoughtfulness. I appreciate her so much."
We responded:
"Thank you so much for the wonderful review! We’re happy to hear that working with Hailey was easy and that she was dedicated, helpful, and met your needs with both speed and kindness. Your appreciation truly means a lot—we’ll be sure to share your kind words with Hailey! We truly appreciate your trust. If you ever need anything, we’re here for you!"
Profile photo of Chelsya “Chelsya Knoernschild” Welihindha

Chelsya “Chelsya Knoernschild” Welihindha

July 15, 2026

5  out of  5
rating by Chelsya “Chelsya Knoernschild” Welihindha
"Leslie has been great to work with—She’s prompt, professional & warm!"
We responded:
"Thank you for taking the time to leave a kind review. We’re thrilled to hear that Leslie was prompt, professional, and warm—she truly appreciates it! We’re grateful you chose to work with us!"
Profile photo of Nic Hermann

Nic Hermann

July 15, 2026

5  out of  5
rating by Nic Hermann
"Had a great experience getting my insurance set up with Teresa!"
We responded:
"Thank you for your kind review! We're so glad to hear you had a great experience getting your insurance set up with Teresa. We appreciate you choosing us and look forward to being here whenever you need us!"
Profile photo of Madison House

Madison House

July 14, 2026

5  out of  5
rating by Madison House
"Teresa was great to work with! She was able to give me a quote that was much cheaper than the company i was using. She answered all my questions and made switching to State Farm easy. No pressure!"
We responded:
"Thank you for taking the time to write such a kind review! 😊 We’re really glad Teresa could help you find a quote that fit your needs and answered all your questions—making the switch to State Farm simple and stress-free! We truly appreciate your trust. If you ever need anything, we’re here for you!"
Profile photo of Chris Bolles

Chris Bolles

July 14, 2026

5  out of  5
rating by Chris Bolles
"Hailey was great and took care of my questions quickly and efficiently. She is a real asset to your company."
We responded:
"Thank you so much for your thoughtful review! We're glad to hear that Hailey was able to answer your questions quickly and efficiently. Your kind words mean a great deal, and we appreciate you trusting us with your insurance needs!"
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Jonathan Guntharp

July 13, 2026

5  out of  5
rating by Jonathan Guntharp
"Hallie was very helpful and very nice"
We responded:
"Thank you for your kind review! We're so glad to hear that Hailey made your experience a great one. We're grateful you took the time to recognize her, and we appreciate your support! We look forward to assisting you again whenever you need us!
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